OUR COVID-19 CLEANING PROTOCOL
We understand that cleanliness is of paramount importance, now more than ever before. We are therefore committed to an enhanced cleaning protocol, recommended by such experts in health and hospitality as the American Center for Disease Control and Ecolab.
In addition, our Bali properties have been inspected as part of the Indonesia Care programme and are now CHSE Certified (Cleanliness, Health, Safety and Environmental Sustainability Standards).
For our guests’ peace of mind, our teams strictly adhere to the following criteria when professionally cleaning and sanitising our properties (if you would like further clarity on anything please don't hesitate to get in touch with us):
BEFORE YOU ARRIVE
On your day of arrival, we will deep clean and sanitise the entire property.
APPROVED PRODUCTS
We use high-quality cleaners and disinfectants.
CLEAN AND SPARKLING
We clean all hard and soft surfaces, mop, and dust before sanitising.
EVERY SURFACE SANITISED
All surfaces, including high-touch ones, are cleaned and sanitized, down to the doorknob.
LINENS AND TOWELS
All linen and towels will be washed at the highest recommended heat setting.
THOROUGH CHECKLISTS
Every room is checked using extensive itemised cleaning checklists.
DURING YOUR STAY
Our staff will wear masks throughout your stay and continue to clean to exacting standards.
EXTRA CLEANING SUPPLIES
We provide extra cleaning supplies should you need them during your stay.
HAND SANITISERS THROUGHOUT
We provide hand sanitisers throughout our properties for your convenience.
CARS AND DRIVERS
Our drivers in Bali deep clean and sanitise their cars between trips, and wear masks at all times.