OUR COVID-19 CLEANING PROTOCOL

We understand that cleanliness is of paramount importance, now more than ever before. We are therefore committed to an enhanced cleaning protocol, recommended by such experts in health and hospitality as the American Center for Disease Control and Ecolab. 

In addition, our Bali properties have been inspected as part of the Indonesia Care programme and are now CHSE Certified (Cleanliness, Health, Safety and Environmental Sustainability Standards).

For our guests’ peace of mind, our teams strictly adhere to the following criteria when professionally cleaning and sanitising our properties (if you would like further clarity on anything please don't hesitate to get in touch with us):

Window Cleaning

BEFORE YOU ARRIVE

On your day of arrival, we will deep clean and sanitise the entire property.

Cleaning Products

APPROVED PRODUCTS

We use high-quality cleaners and disinfectants.

Cleaning Table

CLEAN AND SPARKLING

We clean all hard and soft surfaces, mop, and dust before sanitising.

Cleaning Sink

EVERY SURFACE SANITISED

All surfaces, including high-touch ones, are cleaned and sanitized, down to the doorknob.

Loading the Washing Machine

LINENS AND TOWELS

All linen and towels will be washed at the highest recommended heat setting.

Checklist

THOROUGH CHECKLISTS

Every room is checked using extensive itemised cleaning checklists.

Mask Display

DURING YOUR STAY

Our staff will wear masks throughout your stay and continue to clean to exacting standards.

Cleaning Supplies

EXTRA CLEANING SUPPLIES

We provide extra cleaning supplies should you need them during your stay.

Soap Refills_1

HAND SANITISERS THROUGHOUT

We provide hand sanitisers throughout our properties for your convenience.

Polishing Car

CARS AND DRIVERS

Our drivers in Bali deep clean and sanitise their cars between trips, and wear masks at all times.