BOOKING ENQUIRIES

Each property's availability calendar provides an accurate guide to availability. However, availability can change at any time.  Therefore all enquiries will be confirmed by Global Villas Ltd via email.  Please either submit the enquiry form or email your enquiry to us at info@globalvillasltd.com.

 

PROPERTY CAPACITY

Each property has a maximum allowable capacity which needs to be strictly adhered to. Children in travelling cots or cribs are not counted as part of the allowable numbers.

 

SOLE USE OF THE PROPERTY

Each property is rented as a unit to only one party at a time. It is not possible to rent individual rooms.  

 

CHECKING IN & OUT TIMES

Check-in time is 2.00pm. Check-out time is at 10.00am. If possible, we will try and accommodate requests for early/late check-in/out free of charge if required.

 

CHILD POLICY

We welcome children under the age of 18 as long as they are accompanied by an adult guardian.  Our pools are not fenced but we can hire pool fencing if needed.

 

PAYMENT

A 50% deposit is required to confirm the booking, and the balance will be due 30 days prior to guest arrival.  Timeous correspondence in this regard will be sent to you.  Incidental costs at the villas should be settled by the guests in local currency or US dollars on check-out.  We have credit card machines at all three villas.

 

PAYMENT METHOD

Payment is via PayPal or a transfer into our bank account. You do not need a PayPal account to pay via PayPal, you may use your credit card. Details of how to complete payment will be provided with your booking quote.

 

CANCELLATION

• 100% refund of the deposit if the booking is cancelled more than 60 days before check-in

• 75% refund of the deposit if the booking is cancelled between 31 and 60 days before check-in

• 25% refund of the total cost if the booking is cancelled 21 - 30 days before check-in

• No refund if the booking is cancelled 20 days or less before check-in

 

If the refund due at cancellation is payable to the guest more than 160 days after the initial deposit payment date, the PayPal fee of 4.4% incurred by Global Villas Ltd will be for the guest's account and will be deducted from the refund.

 

It is highly recommended that all guests have travel insurance to cover the eventuality of a cancellation.